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IMPORTANT

The Prodways Hotline is exclusively reserved for users of Prodways ProMaker printers who need technical assistance.

Do you need technical assistance for your ProMaker printer?

 

HOW TO CONTACT US IN CASE OF AN INCIDENT

If you own or operate a Prodways equipment or need a repair, contact us Monday to Friday:

Europe, Middle East, Asia and Africa – Opening hours: 9.00 a.m. – 5.00 p.m. (CET & CEST)

  • For users of Prodways MovingLight printers (L Series): +33 (0) 130 22 93 88 | support.mlt@prodways.com
  • For users of Prodways Laser Sintering 3D Plastic printers (P Series): +33 (0) 1 85 76 72 58 | support.pls@prodways.com

North America – Opening hours: 9.00 a.m. – 5.00 p.m. (EST & EDT)

  • +1 763 270 0418 | supportUS@prodways.com

If you need general information or have a specific question about our printers, please click the “Contact us” button

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INITIAL documentation

General Technical Documentation

  • Download the composition of our production facility

  • Table comparing Technologies and Materials – Plastics to download

  • Table comparing Technologies and Materials – Metal to download

3D PRINTING – PLASTIC ADDITIVE MANUFACTURING

Polyjet® / multi-materials

  • Technical sheet Verowhite®
  • Technical sheet Tango Black Plus® 27 SH A
  • Technical sheet Tango Black Plus® 40 to 95 SH A
  • Technical sheet Gray
  • Technical sheet Digital ABS

 

Fused Deposition Modeling (FDM®)

  • Technical sheet ABS-M30™
  • Technical sheet PC
  • Technical sheet Ultem™

 

Stereolithography
 – SLA®

  • Technical sheet 18420 Protogen™
  • Technical Sheet Watershed 11122XC
  • Technical sheet NanoTool
  • Technical sheet Next
  • Technical sheet Accura® 25 SL

 

Selective Laser Sintering – SLS®

  • Technical sheet PA2200
  • Technical sheet PA3200 GF
  • Technical sheet Alumide
  • Technical sheet Carbonmide
  • Technical sheet PA2210 FR
  • Technical sheet PA2241 FR

 

Selective Laser Sintering HD – SLS® HD

  • Technical sheet PA2200

 

Vacuum Casting

  • A wide range of materials are available. Please contact us to find out more

METAL ADDITIVE LAYER MANUFACTURING

  • Stainless steel Technical sheet Inox 316L
  • Stainless steel Technical sheet Inox PH1
  • Tool steel Technical sheet MS1
  • Cobalt-Chrome Technical sheet MP1
  • Titanium Technical sheet TI64
  • Inconel Technical sheet IN718
  • Inconel Technical sheet IN625
  • Inconel Technical sheet HX
  • Aluminium Technical sheet AlSi10Mg
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